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Assistant Tasting Room Manager

  • Location

    Saint Helena, CA

  • Career Area

    Hospitality

  • Job Type

    Full-time

  • Job ID

    #106906

Assistant Tasting Room Manager

Job Req ID: 106906

Job Type: Full-time

Work Category: Onsite

Sponsorship: Not Available

Compensation: $81,000 - $121,400

 

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We are GALLO

We're a family-owned company with a 90+ year legacy, that's consistently recognized as a Glassdoor 'Best Places to Work.' GALLO's sustainably driven, luxury wine portfolio includes iconic brands like Rombauer Vineyards, Pahlmeyer, Orin Swift Cellars, Louis M. Martini, J Vineyards & Winery, and Maze Row Wine Merchant (U.S. importer and exporter of fine wines). You can find our complete portfolio here.

 

View our Corporate Values and Mission Statement here.

 

A Taste of What You'll Do

The Assistant Tasting Room Manager plays a pivotal role in managing the planning and day to day functions at Louis M. Martini Tasting Room. You will provides direction to staff, ensuring that tasks are completed as assigned. Leads tasting room operations in a manner that achieves established financial goals, ensures a rich guest experience, builds consumer loyalty and reflects the brand essence.

 

Why Louis M. Martini Winery?

The story of Louis M. Martini is one of vision, craftsmanship, and a deep respect for the land. Since 1933, our family has helped shape the history of Napa Valley winemaking—beginning with Louis M. Martini's belief that the region held the potential to produce world-class Cabernet Sauvignon. Martini's legacy continues to evolve, always grounded in tradition and passion for exceptional wine.

 

  • Lead, coach, and develop Tasting Room staff through regular oneonones, on-the-job coaching, performance feedback, and careerfocused development plans to build a highquality, retentionready team.
  • Own onboarding and ongoing training programs (new hire training, adhoc education, TIPs/food handling, POS/CRM/timeclock use) and ensure HR tracking/acknowledgement so every team member is competent, compliant, and confident.
  • Drive performance management by setting clear expectations, delivering timely coaching conversations, conducting talent reviews, and creating succession/stretch opportunities to elevate individual and team capability.
  • Manage staffing and schedules to optimize coverage, breaks, payroll accuracy, and fair distribution of hours/tips while coaching hourly staff on timekeeping and professional standards.
  • Use people and operational metrics (quarterly TR performance vs. targets) to inform coaching priorities, recognize top performers, address gaps, and align development plans with Experience and brand objectives.
  • Partner with HR and hiring managers on attraction, selection, and retention strategies; lead interviews, onboarding workflows, and the procurement of staff resources to meet service and sales goals.
  • Foster an inclusive, guestcentric culture by modeling brand messaging, supporting wine education, guiding staff through guest interactions/events, and ensuring adherence to safety, regulatory, and dataprivacy protocols.

 

What You'll Need

  • High school diploma or State-issued equivalency certificate plus 8 years of wine sales, luxury sales, brand marketing, retail or hospitality experience reflecting increasing levels of responsibility; OR Associate's Degree plus 6 years of wine sales, luxury sales, brand marketing, retail or hospitality experience reflecting increasing levels of responsibility; OR Bachelor's degree plus 4 years of wine sales, luxury sales, brand marketing, retail or hospitality experience reflecting increasing levels of responsibility.
  • Required to be 21 years of age or older.
  • Required to work weekends and a flexible schedule.
  • Required to lift and move cases of product weighing up to 45 pounds.
  • Skilled in reading, comprehending, interpreting and executing simple instructions, short correspondence and memos.
  • Skilled in writing simple correspondence.
  • Skilled in adding, subtracting, multiplying and dividing using whole numbers.
  • Required to travel to company offices, sites, and/or meeting locations for onboarding, training, meetings, and events for development, department needs, and business delivery up to 5% of the time, with or without reasonable accommodation. This may be in addition to travel requirements, if applicable, as listed in this job description.

 

How You'll Stand Out

  • Bachelor's degree plus 6 years of wine sales, retail sales, or hospitality experience.
  • Possession of CSW, Certified Sommelier or WSET Advanced Certifications.
  • Knowledge of federal and state legal compliance related to tasting room operations preferred.

 

To view the full job description, please click here.

 

Our Benefits & Perks

We are committed to providing competitive compensation, perks, and a culture that supports your well-being. Benefits depend on your work category and may include medical and dental coverage, 401k plans, profit sharing, pet insurance, company holidays, access to an employee wine shop, and more! Additional information will be provided before your first interview.

 

The Fine Print

  • The Company does not sponsor for employment-based visas for this position now or in the future.
  • Actual compensation paid within the range will be determined by factors such as the education, experience, knowledge, skills and abilities of the applicant, internal equity, and alignment with market data. In addition to the salary, this position may be eligible for bonuses, incentive plans, or participate in tasting room tip pools, as applicable.
  • This position will be based in the location(s) specified in the job posting and requires working on-site with no telecommuting option. You will be expected to live within a commutable distance.
  • It is the Company's policy for job postings to be open to internal candidates for a minimum of 5 days and to external candidates, if applicable, for a minimum of 3 days.

 

Gallo's policy is to afford equal employment opportunities to all applicants and employees and not to discriminate on the basis of race, traits associated with race, including but not limited to, hair texture and protective hairstyles (such as braids, locks, and twists), color, national origin, ancestry, creed, religion, physical disability, mental disability, medical condition as defined by applicable state law (including cancer and predisposing genetic characteristics), genetic information, marital status, familial status, sex, gender, gender identity, gender expression, sexual orientation (actual or perceived), transgender status, sex stereotyping, pregnancy, childbirth or related medical conditions, reproductive health decision making, age, military or veteran status, domestic violence or sexual assault victim status, or any other basis protected by applicable law. Nor will Gallo discriminate based on a perception that an individual has any of the foregoing characteristics or is associated with a person who has, or is perceived to have, any of those characteristics.

 

Gallo will comply with state and local laws prohibiting discrimination for lawful out-of-work behavior, such as off-duty use of cannabis away from the workplace (subject to federal and state law exceptions), the existence of non-psychoactive cannabis metabolites in hair, blood, urine, or other bodily fluids as determined by a drug screening test (subject to federal and state law exceptions).

 

We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gallo is committed to providing reasonable accommodation for candidates with disabilities in our recruiting process. If you need any assistance or accommodation due to a disability, please let us know at 209.341.7000.

 

Gallo is enrolled in the Department of Homeland Security's E-Verify program and will use the program to verify the employment eligibility of all newly hired employees as required.

 

E-Verify Notice

Right to Work

Employee Polygraph Protection Act

 

 

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